Privacy Policy
See Beyond Confidentiality Policy
We endeavor to create relationships of trust with those we work with, and confidentiality provides a safe environment to do that.
Your privacy and confidentiality are very important to us. Here is what we mean and don’t mean by confidentiality.
Your shared information (verbal or written) is protected. However, at times there are exceptions. See Beyond desires to help our clients “Do Better and Stay Longer.” In the rare circumstances that See Beyond (SB) must share information from conversations with clients, it is our goal to protect and care for you and others.
Exceptions
Harm to Self or Others
When we hear client situations that involve potential or actual harm to self or others, we will share with appropriate authorities, specialists, or organizations according to legal requirements and the requirements of the provider’s professional ethical guidelines.
Third Parties
We will NOT share information with third parties (for example, organizations who are paying for services) without consent. If specific consent is provided in advance by the client, the SB provider, and the third party, See Beyond may share the specific agreed-upon information. Our standard procedure is to share as little as possible with third parties—in most cases, only that the meeting(s) occurred.
In the rare event that SB is required to write a report for a third party, clients have a chance to review and discuss the written report in advance. This does not mean that clients can change or adapt the content of the report. We will not share anything with organizational leaders, without consent, unless they are deemed suitable authorities in situations for reporting potential and actual harm to themselves or others. In those cases, we will still ask or alert the client to our plan.
Administrative Needs
Your name, contact information, and type of service may be shared with your SB provider’s professional certifying association or with an SB administrative assistant in order to invoice you appropriately.
Counseling Clients
Counseling clients’ content (excluding identifying information) is only shared with other licensed professionals for the purpose of increasing the quality of care when the therapist desires professional input. The exception to this is when a client reports that they have a specific plan for harming themselves or someone else, or indicate they have harmed a vulnerable person. In these cases, information may be shared with emergency contacts, emergency medical services, or appropriate authorities as dictated by the laws where the counselor is licensed.
Debriefing, Coaching, Personalized Care, and Other
For debriefing, coaching, personalized care, or other non-counseling clients, it is possible we will share parts of your content with our interdisciplinary See Beyond (SB) staff team of specialists for the purposes of supervision, learning, growth, and increasing the quality of care.
Groups
When See Beyond is working with a group (training, facilitation, group debriefs), those providers working with the group may share information with one another for the benefit of group learning. In some cases, this is specifically avoided for the same reason.
Minors
The above policy is also true for our work with minors, except that for ages 12 and under, we do not provide confidentiality protection with parents. In other words, we will share important content with parents. For ages 13 and older, our staff will seek to keep confidential all of what is shared, with the exception of harm to self or others.
Please click to see our complete TCK Confidentiality and Child Protection Policy. If you have questions or comments about our Confidentiality Policy, please don’t hesitate to ask us. Contact: info@seebeyond.cc
Privacy Policy
“The Legal One”
See Beyond LLC ("us", "we", or "our") operates the www.SeeBeyond.cc website (the "Service").
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.seebeyond.cc
Definitions
Service: Service is the www.seebeyond.cc website operated by See Beyond.
Personal Data: Personal Data means data about a living individual who can be identified from those data (or from those and other information, either in our possession or likely to come into our possession).
Usage Data: Usage Data is data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies: Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller: Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers): Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User): Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Address, state, province, ZIP/postal code, city
Martial status, roles, training you’ve attended etc. that helps us know what announcements to send or not send you
Cookies and Usage Data
We may use your personal data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
Usage Data
We may also collect information about how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of cookies we use:
Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.
Use of Data
See Beyond LLC uses the collected data for various purposes:
To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information
Administering our website and business;
Personalizing our website for you;
Enabling your use of the services available on our website;
Sending you goods purchased through our website;
Supplying services purchased through our website;
Sending statements, invoices, and payment reminders to you, and collecting payments from you;
Sending you non-marketing commercial communications;
Sending you email notifications that you have specifically requested;
Sending you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
Sending you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
Providing third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
Dealing with inquiries and complaints made by or about you relating to our website;
Keeping our website secure and prevent fraud;
Verifying compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service); and
Other uses.
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), See Beyond LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
See Beyond LLC may process your Personal Data because:
We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and it's not overridden by your rights.
For payment processing purposes
To comply with the law
Retention of Data
See Beyond LLC will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
See Beyond LLC will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
See Beyond LLC will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of your data and other personal information.
Disclosure of Data
Disclosure for Law Enforcement
Under certain circumstances, See Beyond LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
See Beyond LLC may disclose your Personal Data in the good faith belief that such action is necessary to:
To comply with a legal obligation
To protect and defend the rights or property of See Beyond LLC
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability
Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
"Do Not Track" Signals
We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. See Beyond LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you, and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update, or to delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where See Beyond LLC relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics—Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Clicky—Clicky is a web analytics service. Read the Privacy Policy for Clicky here: https://clicky.com/terms
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Wave and their privacy policy can be found here: https://my.waveapps.com/privacy/
Zelle and their privacy policy can be found here: https://www.zellepay.com/privacy-policy
Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
Other services we use to store and collect data include: (Click on the name to view their privacy policy)
Children's Privacy
Only our Counseling Services address minors. Please see our Counseling Policy for Minors.
Outside of counseling, we do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your children has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.
See Beyond Privacy Policy for Minors in Counseling
In conformity with the laws governing Timothy Reid’s Counseling licensure, upon the request of a minor fourteen years of age or older, a mental health professional may provide outpatient mental health services, excluding the use of medication, without the consent or knowledge of the minor's parent or guardian. Except as otherwise provided in this section, the minor's parent or guardian shall not be informed of the services, nor be granted access to records without the minor's consent, unless the mental health professional treating the minor determines that there is a compelling need for disclosure based on a substantial probability of harm to the minor or to other persons, and if the minor is notified of the mental health professional's intent to inform the minor's parent or guardian.
Services provided to a minor in this manner shall be limited to not more than six sessions or thirty days of services, whichever occurs sooner. After the sixth session or thirty days of services, the mental health professional shall terminate the services or, with the consent of the minor, notify the parent, or guardian, to obtain consent to provide further outpatient services.
The minor's parent or guardian shall not be liable for the costs of services which are received by a minor without consent of the parent or guardian.
Minors under fourteen years of age must have the consent of a parent or legal guardian to receive services. Confidentiality and limits to confidentiality will be discussed in specific terms with both the minor and parent or legal guardian present. In general, minors have the same rights as adults in counseling sessions. Limits to this confidentiality include disclosure when a substantial probability of harm to the minor or to other persons, or when a law has been broken. Client records of minors are kept confidential to the legal extent of law. However, a parent or legal guardian of a minor under fourteen years of age may request access to their minor’s records. A parent or legal guardian of a minor fourteen years of age or older may request access to records of counseling sessions occurring after the date on which written consent has been provided.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us: info@seebeyond.cc